Privacy Policy
Privacy Policy
Introduction
Royal Specs (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and purchase our products. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information:
Contact Information:
Name, email address, phone number, and postal address.
Payment Information:
Credit/debit card details and billing address.
Order Information:
Products purchased, order date, and order history.
Account Information:
Username and password if you create an account with us.
Non-Personal Information:
Technical Data:
IP address, browser type, operating system, and website usage statistics.
Cookies:
Information collected through cookies and similar tracking technologies. See our Terms & Conditions page for more details.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide Our Services:
- To process and fulfill your orders.
- To deliver products to your specified address.
- To handle returns, exchanges, and warranty claims.
To Communicate With You:
- To send order confirmations, shipping notifications, and other related updates.
- To respond to your inquiries and customer service requests.
For Marketing Purposes:
- To send promotional emails and newsletters (you can opt-out at any time).
- To display personalised advertisements based on your browsing history and preferences
For Website Improvement:
- To analyse website usage and improve our website’s functionality and user experience.
- To conduct market research and gather statistical information.
For Security and Compliance:
- To protect our website, business, and users from fraud and other illegal activities.
- To comply with legal obligations and respond to governmental requests
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with third parties in the following situations:
Service Providers:
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
Business Transfers:
- If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Legal Requirements:
- We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access and Correction:
- You can access and update your personal information by logging into your account or contacting us directly.
Deletion:
- You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out:
- You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Data Portability:
- You can request a copy of your personal information in a structured, machine-readable format.
Objection and Restriction:
- You can object to or request the restriction of processing your personal information under certain circumstances.
6. Cookies Policy
Our website uses cookies to enhance your browsing experience, analyse website traffic, and personalise content; by continuing to use our site, you agree to our use of cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: